What does 99.99% availability of a service mean?
Monday, July 28, 2008, 01:07 PM -
Technology
What does 99.99% availability of a service mean? I always though that it meant that there is 0.01 percent chance that the service would be unavailable. I thought that it was just a humble way of saying that there would hardly be any downtime. But thats not true as what I know today.
In the Amazon
S3 FAQ , they say "
The service was designed for 99.99% availability, and carries a service level agreement providing service credits if a customer's availability falls below 99.9%." I take Amazon S3 as an example because Aminus3 uses Amazon S3 to store its image files and we had an
outage last week, the longest that we have seen so far.
And here is the meaning of all those 9s:
A 99% reliability means an acceptable downtime of 3.65 days a year.
A 99.9% means an acceptable downtime of 8.76 hours a year.
A 99.99% means an acceptable downtime of 52.56 minutes a year.
A 99.999% means an acceptable downtime of 5.26 minutes a year.
These numbers are straight forward calculation:
Example: 1% downtime means .01 * 365 = 3.65 days.
Of all this 99.999% is considered to be the ultimate which is often referred to as the five nines of uptime.
Happy uptiming.//